- A -

Additional functions

(ActiveX)

(C++ CTI API)

Assisted Telephony

IconOAssistedTelephony
IconCTICLIENT_ASSISTEDTELEPHONY

Automated Setup files

- C -

Call

IconOnIdentity
IconCTI_IDENTITY

Address signalling

IconOnSendAddress
IconCTI_SENDADDRESS

Answering

IconTCallAnswer
IconCTI_TCallAnswer

Call forwarding

IconTCallRedirect
IconCTI_TCallRedirect

Call retry

IconTReDial
IconCTI_TReDial

Connecting two calls

IconTCallTransfer
IconCTI_TCallTransfer

Dialing

IconTMakeCall
IconCTI_TMakeCall

Dialing by proxy

IconTProxyMakeCall
IconCTI_TProxyMakeCall

Hanging up

IconTCallDrop
IconCTI_TCallDrop

Holding a call

IconTCallHold
IconCTI_TCallHold

Identification by the server

IconSendIdentity
IconOnGetIdentity
IconCTI_SendIdentity
IconCTI_IDENTITY

Picking up a call

IconTPickup
IconCTI_TPickup

Retrieving a held call

IconTCallUnHold
IconCTI_TCallUnHold

Sending a call reminder

IconTSendCallReminder
IconOnCallReminder
IconCTI_TSendCallReminder
IconCTI_CALLREMINDER

Telephone book CD

IconOnIdentity
IconCTI_IDENTITY

Telephone number identification

IconOnIdentity
IconCTI_IDENTITY

Telephone number signalling

IconOnCallNumber
IconCTI_CALLNUMBER

Toggling between calls

IconTCallToggle
IconCTI_TCallToggle

Call data records

IconOnProtocolData
IconCTI_PROTOCOLDATA
IconOnProtocolData
IconCTI_PROTOCOLDATA

Call forwarding

IconTForwardingDest
IconTForwardingState

Activating forwarding

IconTForwardingDest
IconTForwardingState
IconTSetForwarding
IconCTI_TSetForwarding

Being the object of forwarding

IconOnObjectOfRedirect
IconCTI_OBJECTOFREDIRECT

Querying

IconTForwardingDest
IconTForwardingState
IconCTI_TGetForwardingDest
IconCTI_TGetForwardingState

Signalling upon log-on

IconOnForwardingState
IconCTI_FORWARDINGSTATE

Call states

List of states

IconOnCallState
IconCall states

Signalling

Call symbol

Display for incoming calls

IconOPhoneIcon
IconCTICLIENT_PHONEICON

Removing

IconTRemovePhoneIcon
IconCTI_TRemovePhoneIcon

Chat

Ending a session

IconEChatEnd
IconOnChatStop
IconCTI_EChatEnd
IconCTI_CHATSTOP

Sending text

IconEChatMessage
IconOnChatMessage
IconCTI_EChatMessage
IconCTI_CHATMESSAGE

Starting a session

IconEChatStart
IconOnChatStart
IconCTI_EChatStart
IconCTI_CHATSTART

Check connection parameters

IconOCheckConnection
IconCTICLIENT_CHECKCONNECTION

Client - restart

IconNPrepareRestart
IconOnClientClose
IconCTI_NPrepareRestart
IconCTI_CLIENTCLOSE

Command reference

Client

Server

Conference

Add call

IconTAddCallToConference
IconCTI_TAddCallToConference

Call and add new member

IconTAddNumberToConference
IconCTI_TAddNumberToConference

Show status

IconOnConfNotify
IconCTI_CONFNOTIFY

Configuration file

Client

IconOIniFileName
IconCTI_OGetIniFileName

Setup

Connection

Automatic maintenance

IconOAutoConnect
IconCTICLIENT_AUTOCONNECT

Initialising

IconNStartClient
IconCTI_NStartClientCALLBACK
IconCTI_NStartClientHWND

Interrupting

IconNClientActive
IconCTI_NClientStop

Properties

IconOOptions
IconCTI_OGetOptions
IconCTI_OSetOptions

Querying status

IconNClientActive
IconCTI_NClientActive

Re-establishing

IconNClientActive
IconCTI_NClientRestart

Status

IconOnConnectionState
IconWM_CTI_NETWORKCLOSE
IconWM_CTI_NETWORKOPEN
IconCTI_SERVICEPAUSE

Connection dialog

IconNNetworkConfigDialog
IconCTI_NNetworkConfigDialog

Connection icon

In task bar

IconOConnectionIconOptions
IconOShowIcon
IconCTICLIENT_SHOWICON

Menu

IconOShowMenu
IconOnMenuCommand
IconWM_CTI_MENUCOMMAND
IconCTICLIENT_SHOWMENU

Connection options

Constants

Contents

Country settings

IconOnLocaleInfo
IconCTI_LOCALEINFO

CTI Browser

Customized server install image

- D -

Data structures

Database queries

Deinstallation

Development aids

Development tools

CTI Browser

Setup Configurator

Dialing marked text

IconOHotKey
IconCTICLIENT_HOTKEY
IconCTICLIENT_QUICKMOUSEDIAL

Dialing prefix

IconOnLocaleInfo
IconCTI_LOCALEINFO

- E -

Embedded client install image

Embedded server install image

Embedding in install images

Events

(ActiveX)

(C++ CTI API)

- F -

Files for installation

Foreground

IconOnRaiseClient
IconWM_CTI_RAISECLIENT

Functions

Client

Server

- G -

Group members

Listing

IconOnGroupMember
IconCTI_GROUPMEMBER

Status

IconOnSendUserState
IconCTI_SENDUSERSTATE

- I -

Incoming calls

Answering

IconTCallAnswer
IconCTI_TCallAnswer

Automatic answer

IconOAutoAnswer
IconCTICLIENT_AUTOANSWER

Notifying user

IconOUserCallInfo
IconCTI_OGetUserCallInfo
IconCTI_OSetUserCallInfo

Information dialog

IconEShowInfoDialog
IconCTI_EShowInfoDialog

Installation configuration

Interfaces

Client

Server

Testing commands

- K -

Keyboard shortcuts

Dialing

IconODialKey
IconODialSpecialKey
IconOHotKey
IconCTI_OGetDialKey
IconCTI_OSetDialKey
IconCTICLIENT_HOTKEY

Hanging up a call

IconODropKey
IconODropSpecialKey
IconCTI_OGetDropKey
IconCTI_OSetDropKey

- L -

Licence information

IconOnLicenseInfo
IconCTI_LICENSEINFO

Licences

Line Watcher

Logging off the CTI server

IconNLogoff
IconCTI_NLogoff

Logging on to the CTI server

IconNLogin
IconOAutoLogin
IconOnLogin
IconCTI_NLogin
IconCTI_LOGIN
IconCTICLIENT_AUTOLOGIN

- M -

Main telephone number of switch

IconOnLocaleInfo
IconCTI_LOCALEINFO

Menu

IconOShowMenu
IconOnMenuCommand
IconWM_CTI_MENUCOMMAND
IconCTICLIENT_SHOWMENU

Messages from the administrator

IconOnServerMessage
IconCTI_SERVERMESSAGE

- N -

Network connection

IconNPortNumber
IconNServerName

Querying parameters

IconNPortNumber
IconNServerName
IconCTI_NGetPortNumber
IconCTI_NGetServerName
IconCTI_OGetOwnerNumber

Setting parameters

IconNNetworkConfigDialog
IconNPortNumber
IconNServerName
IconOOwnerNumber
IconCTI_NNetworkConfigDialog
IconCTI_NSetNetworkOptions
IconCTI_NSetPortNumber
IconCTI_NSetServerName
IconCTI_OSetOwnerNumber

Network dialog

IconNNetworkConfigDialog
IconCTI_NNetworkConfigDialog

Network functions

(ActiveX)

(C++ CTI API)

Network messages

- O -

Options

(ActiveX)

(C++ CTI API)

- P -

Prepare for restart

IconNPrepareRestart
IconOnClientClose
IconCTI_NPrepareRestart
IconCTI_CLIENTCLOSE

Program examples

Client

CTI client with C++

CTI client with Delphi

Dialing via IP interface

Excel as CTI client

Server

Server interface in Execl / VB

SQL handling

- R -

Redial

IconTReDial
IconCTI_TReDial

References / links

Client

Server

- S -

Sending a call reminder

IconTSendCallReminder
IconOnCallReminder
IconCTI_TSendCallReminder
IconCTI_CALLREMINDER

Sending messages

IconESendUserToUser
IconOnUserToUser
IconCTI_ESendUserToUser
IconCTI_USERTOUSER

Server interface

Initialising

IconInitCOM
IconCTI_Init

Setup Configurator

Setup program / install image

Setup programs / install images

Automated Setup

Client

Files

Installation configuration

Server

Short messages

IconESendUserToUser
IconOnUserToUser
IconCTI_ESendUserToUser
IconCTI_USERTOUSER

Showing the list of calls

IconOnShowPhoneList
IconWM_CTI_SHOWPHONELIST

SQL

Continuing a query

IconSQLNext
IconCTI_SQLNext

Data types

Ending a query

IconSQLEnd
IconOnSQLEnd
IconCTI_SQLEnd
IconSQL_END

Example program

Function overview (ActiveX)

Function overview (C++ API)

Logging on

IconSQLLogin
IconOnSQLLogin
IconCTI_SQLLogin
IconSQL_LOGIN

Querying telephone book records

IconSQLGetDbBook
IconOnDbBookRecord
IconCTI_SQLGetDbBook
IconSQL_DBBOOK

Receiving data

IconOnSQLData
IconSQL_DATA

Starting a query

IconSQLBegin
IconCTI_SQLBegin

Structures

- T -

Table of contents

Telephony functions

(ActiveX)

(C++ CTI API)

Test client

Tools

- U -

Unicode

IconOnInvalidStringFormat
IconCTI_INVALIDSTRINGFORMAT

User-defined messages

IconEUserSendToDataBase
IconOnDatabaseToUser
IconCTI_EUserSendToDataBase
IconCTI_DATABASETOUSER
IconOnUserToDataBase
IconCTI_USERTODATABASE

Using clients without installing

- V -

Version information

IconEShowInfoDialog
IconCTI_EShowInfoDialog