CTI Client events (ActiveX)

OnGroupMember

Informs clients on start-up of the members of their group and their respective states.

Event OnGroupMember(

String bstrNumber,

String bstrName,

Bool bOnline,

Bool bActiveCall,

Bool bOfferings

Bool bRedirection

)

Parameters

bstrNumber

Extension of group member, 2 – 4 characters in length.

bstrName

Name of the group member. This is the log-on name. Since this name is determined automatically, it is only available when that group member has already logged on at least once.

bOnline

True when the group member is currently logged on.

bActiveCall

True when the group member has an active call.

bOfferings

True when unanswered calls are waiting for the group member in the queue. Many switches allow these calls to be picked up.

bRedirection

True when call forwarding is active for the group member.

Remarks

The group member data are sent after each log-on, one message per member. An empty string for bstrName means that the transmission is complete. These events ensure that the program knows the call states of the group members after starting up. OnSendUserState keeps the program informed of subsequent changes.