CTI Client telephony functions (C++ CTI API)

CTI_TSendCallReminder

Send a call reminder.

VOID WINAPI CTI_TSendCallReminder(

PTCHAR pszOther,

PTCHAR pszNumber,

PTCHAR pszInfo = NULL

);

Parameters

pszOther

Extension of the party to inform.

pszNumber

Number of caller whose call should be returned.

pszInfo

Short message (up to 255 characters) describing the caller’s problem.

Return value

None

Remarks

A call arrives which turns out to be for a colleague who is currently not available. This function provides a quick and simple way to notify the colleague about the call. It leads to event CTI_CALLREMINDER in the client of the receiving colleague. If the colleague is not logged on, the event will be delivered when he does log on. This method assures less information loss and, because the data sent can be used in the colleague’s client as a template for returning the call, the process is quicker than using e-mail.