CTI Server events (ActiveX)

OnProtocolData

A call data record should be stored.

Event OnProtocolData(

Long lStart,

Long lEnd,

String bstrUser,

String bstrNumber,

Bool bSuccess,

Bool bInbound,

String bstrAddress

)

Parameters

lStart

Call start time, as time_t

lEnd

Call end time, as time_t

bstrUser

User extension

bstrNumber

Telephone number of the other party in the call

bSuccess

True if the call was successful

bInbound

True if the call was incoming

bstrAddress

Address called. This is relevant for incoming calls for a device which responds to several internal extensions (addresses). The telephone can be configured so as to be reachable from outside by different numbers, reflecting different projects or profit centers. Using the address, it is possible to determine the project for which the telephone service was rendered.

Remarks

This event is generated when a call with a telephone number is recognized. The server interface can then save the data.

Example

Integration in Excel and VB