CTI Server events (C++ CTI API)

CTI_PROTOCOLDATA

A call data record should be stored.

Sub-message CTI_PROTOCOLDATA ( 0x0001200B )

Message type

CTI_PHONE_DATA

Used values

m_dwStart

Call start time, as time_t

m_dwEnd

Call end time, as time_t

m_unActor

User extension

m_szNumber

Telephone number of the other party in the call

m_dwFlags

Bit flag. The bits are:

0x00000002 Call was successful

0x00000004 It was an incoming call

m_szMessage

Address called. This is relevant for incoming calls for a device which responds to several internal extensions (addresses). The telephone can be configured so as to be reachable from outside by different numbers, reflecting different projects or profit centers. Using the address, it is possible to determine the project for which the telephone service was rendered.

Remarks

This event is generated when a call with a telephone number is recognised. The server interface can then save the data.