CTI Client additional functions (C++ CTI API)

Additional functions

Use of additional functions

The CTI interface also provides functions which, although largely unrelated to telephony, can be used to add useful program features. For example, chat and the sending of messages are supported.

Prefix

Die additional functions start with the prefix "CTI_E".

Sending messages

CTI_EChatStart	Start a chat session
CTI_EChatMessage	Send a chat message
CTI_EChatEnd	End an active chat session
CTI_ESendUserToUser	Send a short message
CTI_EUserSendToDataBase	Send user-defined messages

Other

CTI_EExpandInternNumber	Expand an extension
CTI_EGetDateTime	Converts a time_t var into a standard string.
CTI_EGetFormatDateTime	Converts a time_t var into an individual formatted string.
CTI_ESetAcdReady	Signal readiness to receive calls in an ACD group
CTI_ESetMainWindow	Pass the handle of the main window to the interface
CTI_EShowInfoDialog	Show interface version information
CTI_EConvertToCanonical	Convert a telephone number to canonical form