CTI Server events (ActiveX)

OnGetIdentity

Request for calling number identification

Event OnGetIdentity(

Long lCallID,

String bstrUser,

String bstrNumber

)

Parameters

lCallID

Call ID of call

bstrUser

Extension which was called or which is calling

bstrNumber

Telephone number of other party in call

Remarks

This event is triggered when a call occurs and a telephone number is recognised. This only occurs if the signalling of telephone numbers to the clients is active. This can be activated on the “Database interface” page of the server control panel.

clip0063

Upon reception of this event, determine the information for the telephone number in the server. The parameters lCallID and bstrUser are required for the answer. SendIdentity is used to return the data to the client.

Example

Integration in Excel and VB