CTI Server events (C++ CTI API)

CTI_IDENTITY

Request for calling number identification.

Sub-message CTI_IDENTITY ( 0x0001200D )

Message type

CTI_COMMAND_MSG

Used values

m_lParam

Call ID of call

m_unNumber

Extension which was called or which is calling

m_szMessage

Telephone number of other party in call

Remarks

This event is triggered when a call occurs and a telephone number is recognised. This only occurs if the signalling of telephone numbers to the clients is active. This can be activated on the “Database interface” page of the server control panel.

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Upon reception of this event, determine the information for the telephone number in the server. The parameters lCallID and bstrUser are required for the answer.CTI_SendIdentity is used to return the data to the client.