CTI Client events (ActiveX)

OnProtocolData

Delivers call data records.

Event OnProtocolData(

String bstrOther,

String bstrOwn,

Long lStart,

Long lEnd,

Bool bSuccess,

Bool bInbound

)

Parameters

bstrOther

Telephone number of the other party in the call

bstrOwn

Own extension

lStart

Call start time, format: time_t

lEnd

Call end time, format: time_t

bSuccess

True when the call was established successfully and the parties were connected with each other

bInbound

True for incoming call, false for outgoing

Remarks

Such a call data record is delivered at the end of each call. If the user is not logged on, the data are buffered on the CTI server and sent after the next log-on. The data are only sent when the option is enabled on the server. Delivery can be activated on the “Database interface” page of the server control panel.

clip0063

Example

Integration in Excel and VB