CTI Client telephony functions (ActiveX)

TSendCallReminder

Send a call reminder.

Function TSendCallReminder(

String bstrOther

String bstrNumber

String bstrMessage

)

Parameters

bstrOther

Extension of the party to inform.

bstrNumber

Number of caller whose call should be returned.

bstrMessage

Short message (up to 255 characters) describing the caller’s problem.

Remarks

A call arrives which turns out to be for a colleague who is currently not available. This function provides a quick and simple way to notify the colleague about the call. It leads to event OnCallReminder in the client of the receiving colleague. If the colleague is not logged on, the event will be delivered when he does log on. This method assures less information loss and, because the data sent can be used in the colleague’s client as a template for returning the call, the process is faster than using e-mail.