CTI Client network functions (.NET)

Telephony

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Class Telephony

The class contains all functions and events which have to do directly with the calls.

 

Functions

 

AddCallToConference

Adds a call to a conference.

AddNumberToConference

Initiate a call and add it to the conference.

Alternate

Switch back and forth between two calls.

Answer

Answer a call.

DialKey

Sets the key for dialing highlighted text.

DialSpecialKey

Sets the additional key for dialing highlighted text.

DropKey

Sets the key for hanging up calls.

DropSpecialKey

Sets the additional key for dialing highlighted text.

ForwardingDest

Sets the destination device for call forwarding.

ForwardingState

Sets the call forwarding status.

Hangup

Hang up a call.

Hold

Put a call on hold.

LastDialedNumber

The last called number.

LineReset

Resets the TAPI line.

MakeCall

Initiate a call.

OnAcdCancelClient

For a client, the ACD login mode is reset.

OnCallNumber

Signals telephone number.

OnCallReminder

A call reminder has been sent to the user.

OnCallState

Signals the state of one’s own calls.

OnConfNotify

Conference member status has changed.

OnForwardingState

Delivers ones own call forwarding settings.

OnGroupMember

Informs clients on start-up of the members of their group and their respective states.

OnIdentity

The caller number identification arrives.

OnObjectOfRedirect

Call forwarding has been activated to this user.

OnProtocolData

Delivers call data records.

OnSendAddress

Sends the address for which the call arrived.

OnSendUserState

The status of a group member has changed.

OnTransferPendInfo

The internal call partner has a waiting caller on the line.

Pickup

Pick up an incoming call which has not yet been answered.

PrivateState

Enable or disable the private call mode.

ProxyMakeCall

Initiate a call from a proxy telephone. Useful for some types of cordless (DECT) telephone.

ReDial

Start redial.

Redirect

Redirect a call.

RemovePhoneIcon

Remove the telephone symbol.

SendCallReminder

Send a call reminder.

SetAcdReady

Der Client of a service (ACD) group member informs the server he is ready to receive calls.

SetForwarding

Activate or deactivate call forwarding.

Transfer

Connect two calls.

UnHold

Retrieve held call.

UserCallInfo

Determines the method of notification of incoming calls.

 

See also

.NET overview

 


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